Last updated: 2025

At Mom’s Crochet, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

When you place an order on our website, we collect the following information:

• Name
• Phone number
• Email address
• Shipping address
• Payment details (processed securely by our payment partners)

We do not store or have access to your full card/UPI information. All payments are processed through secure, encrypted gateways.

We may also collect basic technical information like:

• Device type
• Browser type
• Pages visited
• IP address (for safety & analytics)

How We Use Your Information

We use your information to:

• Process and deliver your order
• Contact you with order updates
• Improve shopping experience
• Respond to customer support queries
• Prevent fraudulent transactions

We do not sell, rent, or trade your personal information to any third party.

Payment & Security

All payments are processed securely through trusted partners (UPI / GPay / PhonePe / Debit & Credit Cards).
Your payment data is encrypted and never stored on our servers.

Cookies

Our website uses cookies to:

• Remember items in your cart
• Improve user experience
• Analyze website performance

You can disable cookies in your browser settings at any time.

Data Sharing

We only share necessary information with trusted third parties involved in order fulfillment:

• Courier / delivery companies (for shipping)
• Payment gateways (to process transactions)

None of these services are allowed to use your information for anything other than completing your order.

Data Retention

We keep your basic details (name, contact & order info) for legal & tax purposes.
You may request deletion of your stored information anytime by contacting us.

Children’s Privacy

Our website is not directed toward children under 13.
We do not knowingly collect information from children.

Your Rights

You may:

• Request to view the data we have about you
• Request correction of incorrect information
• Request deletion of your information (after order completion)

To request this, email us at: helpdeskmomcrochet@gmail.com

Changes to Privacy Policy

We may update this Privacy Policy occasionally.
Changes will always be posted on this page with a revised “Last updated” date.

Contact Us

For questions about this Privacy Policy or your personal data, contact us at:

📩helpdeskmomcrochet@gmail.com